Legal

Privacy Policy

Last updated: March 1, 2025

AlgoTradeBase ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully.

1. Information We Collect

We collect information you provide directly to us, including: • Account information: name, email address, and password when you register. • Payment information: transaction IDs and payment method details processed securely through our payment processors (we do not store full card numbers). • MT5 account details: MetaTrader 5 account numbers and broker information you submit for EA deployment. • Communications: messages you send to our support team. We also automatically collect certain technical data when you use our services, including IP address, browser type, device identifiers, pages visited, and usage patterns.

2. How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information including confirmations and invoices • Send technical notices, updates, security alerts, and support messages • Respond to your comments and questions • Monitor and analyze usage patterns to improve user experience • Detect, prevent, and address fraud and abuse • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with: • Service providers: trusted third parties who assist us in operating our website and conducting our business (payment processors, email providers, hosting services), subject to confidentiality agreements. • Legal compliance: when required by law, court order, or governmental authority. • Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset. We require all third parties to respect the security of your data and treat it in accordance with applicable law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), hashed password storage, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information, please contact us. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our service may not function properly. We use session cookies for authentication, preference cookies to remember your settings, and analytics cookies to understand how you use our service.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data: • Access: Request a copy of the personal data we hold about you. • Correction: Request correction of inaccurate or incomplete data. • Deletion: Request deletion of your personal data, subject to certain legal obligations. • Portability: Request transfer of your data in a structured, machine-readable format. • Objection: Object to processing of your personal data in certain circumstances. To exercise any of these rights, please contact us at privacy@algotradebase.net.

8. Third-Party Links

Our service may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every website you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Email: privacy@algotradebase.net Website: https://algotradebase.net